Network Updates

Unified Communications

Transform the Way Your Business Connects with Unified Communications

In today’s always-on world, your team needs more than just phones and email. They need a communication platform that keeps them connected anytime, anywhere. FirstComm’s Unified Communications (UCaaS) solutions bring together voice, video, chat, and collaboration tools in one simple, reliable platform built for growing businesses.

Whether you’re in the office, working from home, or on the move, FirstComm makes sure you never miss a call, a customer, or a chance to collaborate.

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Why Businesses Choose FirstComm UCaaS

Boost Productivity

Keep teams engaged with real-time voice, video, and instant messaging.

Collaborate Anywhere

Share files, send documents, and join meetings instantly from desktop or mobile.

Never Miss a Call

Route calls seamlessly to the right person—whether they’re at their desk or remote.

Simple User Experience

Easy-to-use portals mean your team can focus on customers, not technology.

CRM Integration

Access detailed customer data through your phone system by integrating your CRM, allowing you to personalize each customer interaction.

Exceptional Support

Count on FirstComm’s team to keep you up and running.

Flexible Unified Communications Plans

UC Standard The essentials to modernize your phone system and connect your business.
UC Mobility Take communication on the go with advanced mobile features.
UC Complete Get everything in UC Standard, plus a mobile app, desktop app, and video calling for seamless communication anywhere, anytime.
Not sure which plan is right for you? Talk with an expert!

Simplify Voice Integrations with UC Teams

UC Teams is a unique offering that integrates hosted phone (PBX) functionality into an active Microsoft Teams instance - allowing employees to take calls through MS Teams enabled devices – anywhere, anytime
Flexible Device Integration

Integrate new devices or keep the phones you have and optimize calling capabilities through Teams.

Enhanced Teams Calling

Enjoy the same voice capabilities you experience on your desk phone or mobile, all within your Teams instance.

Exceptional FirstComm Support

Trust that if any challenges arise in UC Teams, the FirstComm team will be there to help find resolve.

True Mobility & Flexibility

Take calls through your teams instance at your desk, at home, or while on the move and mobile.

Boost Collaboration with UC Teams

Need More Functionality? We Got Your Covered

Enhance any UC Offering with Additional Resources to Compliment and Empower Business Connectivity.
Call Center Solutions Handle higher call volumes, manage remote agents, and ensure business continuity.
  • Connectivity for Remote Locations
  • Quick Deployment
  • Failover for Business Continuity
Explore Call Center Solutions
Call Recording Stay compliant, train your team, and improve customer interactions.
  • Real Time Dashboards
  • Intuitive Call Search
  • Comprehensive Reporting
CRM Integrator Connect your phone system directly with your customer data.
  • Salesforce
  • Microsoft Dynamics 365
  • Zoho
Contact Center Deliver better customer experiences with real-time insights and workflows.
  • Robust Security Features
  • Real Time Customer Insights
  • Powerful, Customizable Platform
Discover Contact Center Solutions
Business SMS/MaX UC SMS Send and receive text messages without using personal numbers.
  • SMS/Text for Work on Mobile
  • Unlimited Inbound Text
  • Usage Tracking Portal
Voice Operator Panel (VOP) Manage calls, monitor activities, and boost flexibility with softphone capabilities.
  • Screen & Manage Calls
  • Real Time Dashboards
  • Monitor Call Activities

You Choose the Best Device For You

Choose from top-rated desk phones, conference phones, and headsets from Poly and Yealink.
Poly Devices
Yealink Devices
Conference Phones
Additional Devices

Want to Connect With Us?

If you’re curious about pricing and functionality and want to see first-hand what our products can do for you, connect with us!
Request a Quote Schedule a Demo