Blog

As one of the world’s leading technology companies and the brand that helped bring personal computers into the home, Microsoft provides a suite of hardware and software solutions that easily and efficiently run some of the top businesses across the globe. 

From a software perspective alone, we have email clients like Outlook, video conferencing with Teams, file sharing with SharePoint, and content creation with products like Word, Excel, and PowerPoint—and that’s just scratching the surface. 

All this, while extremely useful for your business, can be overwhelming for someone who doesn’t have their finger on the pulse of what Microsoft is doing. There are new products, updates, and integrations released constantly that require an expert to understand and implement. 

This is where Microsoft resellers (or Microsoft partners) like FirstComm come in. Leveraging their knowledge, access, and expertise can help your business utilize Microsoft products as powerfully and efficiently as possible. 

What Is a Microsoft Partner? 

Simply put, a Microsoft partner is a company that is an expert in Microsoft. These entities have official relationships and key expertise through certifications to understand and implement Microsoft products for businesses. 

Advantages of Working with a Microsoft Partner 

Here are the key benefits of working with a Microsoft partner that you should consider: 

Expertise and Guidance 

In business, it’s important to understand your specialties. There are parts of your company that are best managed by internal staff due to their experience and knowledge, and there are other parts best handled by other companies who are specialists in that area.  

One of the things that has made Microsoft so successful is its ability to make it so that anyone can use their products. But like the piano, Microsoft products are easy to use and difficult to master. Microsoft partners are certified experts in these products. 

Their expertise puts them in a unique position to analyze your business and identify all the ways that it can be streamlined and improved using Microsoft. They can provide guidance on selecting the products and solutions that are tailored to your business’s specific needs. 

Access to the Latest Tech 

Not only do Microsoft partners have the right knowledge and training, but they also have preferred access to information and events around the most cutting-edge products as well as upcoming technology, updates, and innovations. 

Trying to make the best use of Microsoft products on your own will leave you one step behind anyone working with a partner. You may even spend time, effort, and money on a feature that is on its way to being deprecated or at least outdated, leading you to have a system that is behind your competitors or having to do the work over again. Another benefit of working with a Microsoft partner is always being up to date on the latest technology trends and offerings. 

Customized Solutions and Integration 

Even if you’re generally savvy with technology, trying to get third-party software and hardware to integrate with your current system can be full of roadblocks and difficulties. Don’t stress over this integration — take advantage of the benefits of working with a Microsoft partner who is situated to provide customized solutions that can integrate seamlessly with your existing internal IT structure. 

These tailored Microsoft solutions have their own set of benefits including increased productivity, better efficiency, and flexibility. With that flexibility also comes scalability. Knowing that you have the right solution means you can apply it across your organization. 

Support and Training 

Microsoft partners also have access to high-level support services and training programs that you wouldn’t have otherwise. It goes without saying how valuable ongoing support, advanced troubleshooting, and expanded training are for effectively integrating Microsoft solutions into your business. 

Rather than sitting in a call queue waiting for the next representative to help you with something simple, you can lean on your Microsoft partner to connect you directly with individuals who can help with the more advanced and organization-spanning aspects of your operation. Access to this supportive and trained staff is one of the paramount benefits of working with a Microsoft partner. 

How FirstComm Can Help 

FirstComm prides itself on being one of those experts. As a certified Microsoft partner, we can offer tailored solutions that can allow your business to utilize the top tech strategies in the best and most effective way. Using our decades of industry experience, we go above and beyond for our partners, delivering high-quality, viable solutions to take businesses to the next level. Contact us today to see about working with us and taking advantage of our Microsoft partner benefits.