Channel Manager

10/09/2024

POSITION TITLE: Channel Manager

 

Employment Status: Full Time

DEPARTMENT: Sales

FSLA Status: Exempt

REPORTS TO: VP of Agent Sales

Apply For This Position

 

PURPOSE: This position is a commissioned sales position that is responsible for generating revenue as a result of sales generated though the channel, which includes designated Regional partners, Subagents and Strategic Partnerships.

 

GENERAL DESCRIPTION: The Agent Manager is responsible for the management of sales opportunities with all designated partners, providing accurate and updated sales funnel. This position participates in joint sales calls to customers and assisting the partners in closing First Comm opportunities, escalation of any pricing, SLA or other issues as needed, management of all market development funds request and claims, coordination of local partner participation in events and training, coordination of partner access to Sales Engineering, Field Marketing and overlay resources as appropriate, assisting partners in broadening their product expertise and sales opportunities, striving for growth of Business Partners and Sub-Agents as well as driving product and promotional programs.

 

ESSENTIAL DUTIES:

· Meeting & Exceeding a monthly sales quota.

· Keeping all partners profiled.

· Maintaining an up-to-date sales funnel.

· Attendance of First Comm conference calls, as designated by management.

· Reading of all First Comm communications and maintaining a high level of knowledge on all First Comm products, programs and promotions.

· A high level of knowledge of the features and benefits and requirements of the First Communications Agent Program and the ability to articulate it to partners along with the First Comm value proposition.

 

MINIMUM REQUIREMENTS:

· Historical & Documented attainment of sales quota.

· Experience working and supporting indirect or partner based sales programs.

· Telecommunications field sales experience.

· Excellent verbal and written communication skills

· Excellent organizational ability

· Excellent time management skills

· Minimum of 3-5 years in technology sales or marketing required.

· 4 year College degree in Communications, Marketing or Business Administration is preferred

About FirstComm:

First Communications is a leading technology solutions provider offering data networking, voice, and managed services throughout the Midwest. Headquartered in Akron, Ohio and with a 24x7x365 Network Management Center in Chicago, First Communications is dedicated to pairing effective customer communications with next generation technology. Combined with a strong focus on the customer experience and operational expertise, First Communications bridges technology with world class customer service.